Sustainability Report 2020

GRI index
 

This 2020 Sustainability Report is GRI referenced. In this table you will find references to specific sections in all 2020 Kuehne + Nagel reports, with the corresponding links and also the connection with UN Sustainable Development Goals (SDG’s). This report has not been externally assured. However, we are committed to continuously improving our sustainability reporting.

General standard disclosures

Profile disclosure SDG goals Description Reference
Organisational profile      
GRI 102–1   Name of the organisation Consolidated Financial Statements 2020 Report; Notes to the Consolidated Financial Statements (page 45)
GRI 102–2   Activities, brands, products, and services Services
GRI 102–3   Location of organisation’s headquarters Corporate Governance Report
GRI 102–4   Countries where the organisation operates Locations
GRI 102–5   Nature of ownership and legal form Annual Report 2020; Corporate Governance
GRI 102–6   Markets served Locations, Services
GRI 102–7   Scale of the reporting organisation by number of employees, operations, net sales, total capitalisation by debt and equity, and quantity of services provided Consolidated Financial Statements Report 2020, Status Report 2020
GRI 102–8 Goal 5, 8, 10 Information on employees and other workers Sustainability Report 2020, Performance data
GRI 102–9 Goals 8, 9, 13, 17 Supply chain Sustainability Report 2019, Suppliers; Sustainability Report 2018, Evaluation process; Sustainability Report 2020, Using liable procurement practices
GRI 102–10   Significant changes to the organisation and its supply chain Status Report; Sustainability Report 2020
GRI 102–11   Precautionary approach Consolidated Financial Statements 2020
GRI 102–12 Goals 8, 9, 16, 17 External initiatives Sustainability Report 2020, Stakeholder engagement and dialogue
GRI 102–13 Goals 8, 16, 17 Membership in associations Sustainability Report 2020, Stakeholder engagement and dialogue
Strategy      
GRI 102–14 Goals 8, 9, 13, 17 CEO’s Statement Sustainability Report 2020, Welcome message
Ethics and integrity      
GRI 102–16 Goals 16, 17 Company's values, principles, standards of behaviour Sustainability Report 2020, Ensuring compliance
Governance      
GRI 102–18   Governance structure Corporate Governance Report
GRI 102–30   Effectiveness of risk management processes Status Report 2020
Stakeholder engagement      
GRI 102–40 Goals 8, 16, 17 Stakeholder groups Sustainability Report 2020, Stakeholder engagement and dialogue
GRI 102–41 Goals 3, 8 Percentage of employees covered by collective bargaining agreements Sustainability Report 2020, Protecting labour rights
GRI 102–42 Goals 8, 16, 17 Identification of stakeholders Sustainability Report 2020, Stakeholder engagement and dialogue
GRI 102–43 Goals 5, 8, 10 Approach to stakeholder engagement Sustainability Report 2020, Stakeholder engagement and dialogue
GRI 102–44 Goals 8, 9, 13, 17 Key topics and concerns raised through stakeholder engagement Sustainability Report 2020, Stakeholder engagement and dialogue
GRI 102–45   Process for defining report content Consolidated Financial Statements 2020
GRI 102–46   Process for defining report content The process for defining the report content was done in three stages. The first one was an internal assessment of the information available along with the corresponding sources. The second phase was the preparation of the data platform and collection of data. The last phase was the elaboration of the report, followed by a diligent internal review and approval process.
GRI 102–47 Goals 3, 5, 7, 8, 9, 12, 13, 17 Material aspects identified Sustainability Report 2020, Assessing stakeholder engagement (materiality matrix)
GRI 102–48   Effect of any restatements of information provided in previous reports No restatements.
GRI 102–49   Changes from previous reports in the scope and aspect boundaries There are no changes.
Report profile      
GRI 102–50   Reporting period The information provided is for the reporting period January 1, to December 31, 2019
GRI 102–51   Date of most recent previous report May 20, 2019
GRI 102–52   Reporting cycle Annually reported.
GRI 102–53   Contacts Juerg Meier (juerg.meier@kuehne-nagel.com), Edgar Uribe (edgar.uribe@kuehne-nagel.com), Danica Dimitrijevic (danica.dimitrijevic@kuehne-nagel.com) Kuehne + Nagel Management AG Dorfstrasse 50, PO Box 67, CH-8834 Schindellegi
GRI 102–54   Claims of reporting in accordance with the GRI standards This report has been prepared in accordance with the GRI Standards: Core option
GRI 102–55   GRI content index This report is GRI 2018 referenced
GRI 102–56   External assurance policy There has been no external assurance for this report.

Specific standard disclosures

Profile disclosure SDG goals Description Reference
Economic      
       
Disclosure of management approach      
GRI 103–1   Explanation of the material topic and its boundary Sustainability Report 2020, Assessing stakeholder engagement (materiality matrix) No further information available.
GRI 103–2   The management approach and Its components Its components Sustainability Report 2020, Ensuring compliance, Driving our Net Zero Carbon programme, Strengthening anti-bribery, anti-corruption and antitrust awareness, Confidential reporting and allegation management, Fostering health and safety, Evaluation of high risk third parties, Preserving security, Proper handing of goods, Enforcing human rights, Protecting labour rights, Assimilation diversity and inclusion, Executing responsible tax management, Ensuring business continuity and disaster response, Code of Conduct
GRI 103–3   Evaluation of the management approach Sustainability Report 2020, Ensuring compliance, Driving our Net Zero Carbon programme, Strengthening anti-bribery, anti-corruption and antitrust awareness, Confidential reporting and allegation management, Fostering health and safety, Evaluation of high risk third parties, Preserving security, Proper handing of goods, Enforcing human rights, Protecting labour rights, Assimilation diversity and inclusion, Executing responsible tax management, Ensuring business continuity and disaster response, Code of Conduct
Economic performance      
GRI 201–1   Direct economic value generated and distributed Remuneration Report 2020
Anti-corruption      
GRI 205–1   Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Kuehne+Nagel does not publicly release this information. Code of Conduct
GRI 205–2 Goals 4, 17 Communication and training on anti-corruption policies and procedures Sustainability Report 2020, Strengthening anti-bribery, anti-corruption and antitrust awareness Code of Conduct
GRI 205–3 Goal 16 Confirmed incidents of corruption and action taken Sustainability Report 2020, Confidential reporting and allegation management
Anti-competitive behaviour      
GRI 206–1 Goals 16, 17 Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes Annual Report 2020, Other notes Code of Conduct
Tax      
GRI 207–1   Approach to tax Sustainability Report 2020, Executing responsible tax management
GRI 207–2   Tax governance, control, and risk management Sustainability Report 2020, Executing responsible tax management
GRI 207–3   Stakeholder engagement and management of concers Sustainability Report 2020, Executing responsible tax management
Environmental      
       
Energy      
GRI 302–1 Goals 7, 12 Energy consumption within the organisation Sustainability Report 2020, Driving Net Zero Carbon programme, Code of Conduct
GRI 302–3 Goals 7, 12 Energy intensity Sustainability Report 2020, Driving Net Zero Carbon programme, Code of Conduct
GRI 302–5   Reductions in energy requirements of products and services This information is not publicly available. Code of Conduct
Water      
GRI 303–1 Goals 6, 12, 15 Interaction with water as a shared resource Sustainability Report 2020, Driving Net Zero Carbon programme, Code of Conduct
GRI 303–2 Goals 6, 12 Management of water discharge – related impacts Sustainability Report 2020, Driving Net Zero Carbon programme, Code of Conduct
GRI 303–4 Goals 6, 12 Water discharge Sustainability Report 2020, Driving Net Zero Carbon programme, Code of Conduct
Emission      
GRI 305–1 Goals 3, 12, 13, 15 Direct Greenhouse Gas (GHG) emissions (Scope 1) Sustainability Report 2020, Driving Net Zero Carbon programme, Performance data, Code of Conduct
GRI 305–2 Goals 3, 12, 13, 15 Energy indirect Greenhouse Gas (GHG) emissions (Scope 2) Sustainability Report 2020, Driving Net Zero Carbon programme, Performance data, Code of Conduct
GRI 305–4 Goals 3, 12, 13, 15 Greenhouse Gas (GHG) emissions intensity Sustainability Report 2020, Driving Net Zero Carbon programme, Performance data, Code of Conduct
Effluents and waste      
GRI 306–2 Goals 12, 13, 15 Total weight of waste by type and disposal method Sustainability Report 2020, Driving Net Zero Carbon programme, Performance data, Code of Conduct
GRI 306–3   Total number and volume of significant spills Sustainability Report 2020, Proper handling of goods, Code of Conduct
Compliance      
GRI 307-1   Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations Kuehne+Nagel does not identify fines or any other form of sanction regarding non-compliance with environmental laws and environmental regulations during 2020.
Occupational safety and health      
GRI 403-1 Goals 3, 9 Occupational health and safety management system Sustainability Report 2020, Fostering health and safety, Code of Conduct
GRI 403-2 Goals 3, 9 Type of injury and rates of Injury, Occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender Sustainability Report 2020, Fostering health and safety, Performance data, Code of Conduct
GRI 403-4 Goal 3 Worker participation, consultation, and communication on occupational health and safety Sustainability Report 2020, Fostering health and safety, Code of Conduct
GRI 403–5 Goal 3 Worker training on occupational health and safety Sustainability Report 2020, Fostering health and safety, Code of Conduct
GRI 403–7 Goals 3, 9 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Sustainability Report 2020, Fostering health and safety, Code of Conduct
Training and education      
GRI 404–1 Goals 3, 4, 8 Average hours of training per year per employee by gender, and by employee category Sustainability Report 2020, Performance data, Code of Conduct
GRI 404–2 Goals 3, 4, 8, 17 Programs for upgrading employee skills and transition assistance programs Sustainability Report 2020, Assimilating diversity and inclusion, Sustainability Report 2020, Performance data, Code of Conduct
Diversity and equal opportunity      
GRI 405–1 Goals 3, 5, 10 Composition of Governance bodies and breakdown of employees Corporate Governance 2020 Report, Code of Conduct
Child labour      
GRI 408–1 Goals 3, 8, 17 Operations and suppliers identified as having significant risk for incidents of child labour Code of Conduct, Supplier Code of Conduct
Forced or compulsory labour      
GRI 409–1 Goals 3, 8, 17 Operations and suppliers identified as having significant risk for forced or compulsory labour Code of Conduct, Supplier Code of Conduct
Supplier human rights assessment      
GRI 414–1 Goals 3, 8, 17 Percentage of new suppliers screened using human rights criteria Code of Conduct, Supplier Code of Conduct
Public policy      
GRI 415–1   Total value of political contributions by country and recipient/beneficiary Code of Conduct, Supplier Code of Conduct
Customer privacy      
GRI 418–1 Goals 16, 17 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Kuehne+Nagel has not received any complaints about data breaches, leaks or any other data losses for 2019. Code of Conduct
Compliance      
GRI 419–1 Goals 16, 17 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations In case significant sanctions occur the information is released in Kuehne+Nagel's media statements. Annual Report 2020

Alignment of Kuehne+Nagel’s material issues and GRI

Very important issues to stakeholders, according to Kuehne+Nagel’s materiality analysis Related GRI disclosure topics Reported in Kuehne+Nagel Sustainability Report 2020
Management    
Data privacy and security 418–1: Customer Privacy Code of Conduct, Safeguarding data via information security, Preserving security
Responsible communication 417: Marketing and labeling Customer experience gathering 2020, Proper handling of goods
  102–43: Approach to stakeholder engagement Stakeholder engagement and dialogue
Supply chain    
Customer relations and satisfaction 102–43 & 102–44: Customer satisfaction Driving our Net Zero Carbon programme, Customer experience gathering 2020, Supplier Code of Conduct
Customer privacy 418–1: Customer privacy Safeguarding data via information security, Preserving security
Product and service innovation 102–2: Product and services Driving our Net Zero Carbon programme
  201–2: Direct economic value generated and distributed Remuneration Report 2020
Sustainable supply chain 416: Customer health and safety Driving our Net Zero Carbon programme, Evaluation of high risk third parties, Code of Conduct
  102–9: Supply chain Evaluation of high risk third parties, Code of Conduct
  308: Supplier environment assessment Sustainability Report 2018, Evaluation process, Code of Conduct
  414: Supplier social assessment Sustainability Report 2018, Evaluation process, Code of Conduct
Supplier diversity/engagement 102–9: Supply chain Evaluation of high risk third parties, Code of Conduct
Employees    
Fair treatment of workers 102–8: Information on employees Protecting labour rights, Code of Conduct
  102–41: Collective barg. agreement Protecting labour rights, Code of Conduct
  202: Entry level wage Kuehne+Nagel does not publicly release information Code of Conduct
  401: Employment Performance data, Code of Conduct
  404: Training and education Performance data, Code of Conduct
  409–1: Forced or compulsory labour Code of Conduct
Employee development 404-1, 404-2, 404-3: Training and education Performance data, Code of Conduct
Occupational health and safety 403: Occupational health and safety Fostering health and safety, Code of Conduct
Labour standards 402: Labour relations Protecting labour rights, Code of Conduct
Diversity and equal opportunities 405-1: Diversity and equal opportunities Assimilating diversity and inclusion, Code of Conduct
Environment    
Management of dangerous goods 403: Occupational health and safety Proper handling of goods, Code of Conduct
Efficient use of resources 103–2: Management approach Driving our Net Zero Carbon programme
Governance    
Ethics and Governance 102–18: Governance structure Compliance Governance, Code of Conduct, Strengthening anti-bribery, anti-corruption and antitrust awareness
Transparency, disclosure, reporting 419–1: Socioeconomic compliance Fostering health and safety In case significant sanctions occur the information is released in Kuehne+Nagel‘s media statements Code of Conduct

In case significant sanctions occur the information is released in Kuehne+Nagel's media statements.