Measuring sustainability progress

Strengthening anti-bribery, anti-corruption and antitrust awareness

Why

Kuehne+Nagel is committed to maintaining a high standard of business ethics, as outlined in our Code of Conduct. An essential part of that commitment is the requirement and the expectation that all business is conducted with integrity, in compliance with the law and without bribery, corruption, or anti-competitive action as a means to obtain or retain business.


Aim

Kuehne+Nagel will not engage in any form of bribery and corruption and will not tolerate its employees or third parties in their relationship with the company being involved in bribery. Kuehne+Nagel does not distinguish between public officials and private persons so far as bribery and corruption is concerned. Bribery and corruption is simply not tolerated. The prohibition also applies to any contributions or payments made through consultants, suppliers, or other third parties or intermediaries. Kuehne+Nagel is strongly convinced that the best economic results are achieved in an environment of free competition. The main goal of antitrust laws plainly is to prevent and sanction unreasonable restraints on competition. Because of this, it is in Kuehne+Nagel´s utmost interest to ensure compliance with such laws. Therefore, employees will under no circumstances engage in any activities which have a negative impact on free trade and competition.

Our employees shall comply at all times with all applicable laws in every country in which we do business. They have the duty to inform themselves about the national and international laws relating to their business activities. Activities that would violate local or international criminal law may under no circumstances be carried out.
 

Target

Since 2014 and 2015, respectively, Kuehne+Nagel employees have been educated in annual waves of dedicated anti-bribery, anti-corruption and antitrust trainings. This training is delivered to target audiences who are selected based on risk, including for example corporate, regional or country management teams and other functions such as sales. This training forms the second layer of our mandatory Compliance curriculum.
 

Progress 2020

In 2020, we continued to deliver dedicated anti-bribery, anti-corruption and antitrust training to a target audience selected based on risk. Due to the pandemic new ways of delivering the training were explored as further explained in the next section.

 


Saying Thank You
Best Practice
Background:
One day in 2020, a customer informed us about some questionable activity by specific individuals in one of our warehouse locations. On at least one occasion, “tips” in very small monetary amounts were given in gratitude for helping with cleansing the trailer of a truck. These tips were paid outside of the contractual business relationship. There was no doubt between the parties that such practice was not tolerated irrespective of the low monetary value. Accordingly, an investigation was conducted and respective corrective actions for preventing re-occurrence were taken.
Our solution:
Apart from formally remediating the issue in complete alignment with the customer, we further discussed addressing the issue culturally: while it may be prevalant in the respective country to tip with money, the monetary value of such tips are frequently so low that they were perceived as insignificant even by the recipients. Hence, we looked into alternative ways for expressing gratitude and found out that sometimes saying “thank you” sufficed. We decided to initiate a joint communication campaign around “saying thank you”. We were informed by the target group that the campaign was a success, and we have not had any similar issues since then.
Anti-bribery, anti-corruption and anti-trust training